Returns, Refunds or Replacement
To be eligible for a refund or replacement, the issue(s) must be due to an error on our part.
We will not be responsible for:
1. Error(s) made when the order was placed, including typos.
2. Damage that occurred during shipping.
But, if we made a mistake, we will work to make it right.
You have 14 calendar days from the date you received your order to notify us of any issue(s).
To request resolution, please use the form below. All fields are mandatory.
If you prefer, you can also email the same information directly to firstname.lastname@example.org
Once received, we will work quickly to resolve the problem and will contact you via email.